Privacy Policy | Exhibit Flooring Australia
Exhibit Flooring respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website or engage with our flooring products and services across Melbourne, Sydney, Brisbane, Gold Coast and Australia-wide.
By accessing this website or providing personal information, you agree to the terms outlined below.
Information We Collect
We may collect personal information including:
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Full name
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Phone number
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Email address
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Business name
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Delivery and billing address
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Order history
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Project details
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Website usage data (via cookies or analytics tools)
You are not obligated to provide personal information; however, if you withhold requested information, we may be unable to provide certain products, quotes or services.
How We Collect Personal Information
We collect personal information when you:
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Submit a contact form
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Request a quote
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Place an order
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Subscribe to marketing updates
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Communicate with us by phone or email
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Interact with our website
We may also collect limited website usage data through cookies and analytics platforms to improve website functionality and user experience.
How We Use Your Information
We use personal information to:
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Process orders and payments
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Arrange delivery and installation coordination
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Respond to enquiries
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Provide quotes
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Improve our products and services
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Send relevant marketing communications
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Maintain internal records
Marketing communications may include:
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Product updates
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Promotions
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Industry insights
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New flooring releases
All marketing communications include an opt-out option.
We do not sell personal information to third parties.
Marketing & Communications
If you provide your contact details, you may receive promotional material related to modular flooring, event flooring, garage flooring and related services.
You may unsubscribe at any time by:
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Clicking the unsubscribe link in email communications
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Contacting us directly
We only send marketing communications where you would reasonably expect to receive them.
Disclosure of Personal Information
We may disclose personal information to:
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Payment processors
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Freight and logistics providers
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IT service providers
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Marketing platforms
These third parties are required to handle information securely and in accordance with privacy regulations.
We do not share personal data with unrelated third parties for resale or independent marketing.
Website Content & Intellectual Property
All website content, including product descriptions, images, designs, trademarks and intellectual property, is owned or licensed by Exhibit Flooring or its suppliers.
Visitors agree not to:
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Reproduce website materials without permission
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Remove copyright notices
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Post defamatory or unlawful material
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Attempt to disrupt website functionality
All information on this website is subject to change without notice.
Colour Representation Disclaimer
Due to variations between electronic screens and physical materials, product colours displayed online may differ slightly from actual flooring products.
We recommend ordering a sample tile prior to confirming large or custom flooring purchases.
External Links
Our website may contain links to third-party websites. Exhibit Flooring does not control or endorse the content of external sites and is not responsible for their privacy practices.
Data Security
We take reasonable steps to protect personal information from:
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Unauthorised access
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Disclosure
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Misuse
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Loss
While we implement industry-standard security measures, no online transmission is completely secure.
Access & Correction of Personal Information
You may request access to the personal information we hold about you and request corrections where necessary.
To request access or correction, contact us using the details below.
Governing Law
This Privacy Policy is governed by the laws of Australia. Any disputes relating to website use or personal information will be handled under Australian jurisdiction.
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be published on this page.
Contact Exhibit Flooring
For privacy enquiries or requests: